Modeso guarantees high-quality and reliable application operation for the applications we have developed and configured components, with different service level agreements (SLA). With our application management service, we can ensure that your digital solution can be optimally maintained and further developed over the years. This makes us a reliable and long-term partner.

Application & Cloud Maintenance

Application maintenance is the process of maintaining and supporting an application or software program after it has been deployed. This can include tasks such as fixing bugs, adding new features, and improving performance. There are several different approaches to application maintenance in the cloud, including:

  • Reactive maintenance: This involves fixing problems as they arise, rather than proactively addressing them.
  • Planned maintenance: This involves scheduling regular maintenance windows in advance to fix known issues and perform upgrades.
  • Continuous maintenance: This involves continuously monitoring the application and making updates and improvements on an ongoing basis.
Service Level Agreement (SLA)

A Service Level Agreement (SLA) outlines the terms and conditions of the service being provided. The SLA defines the level of service that the customer can expect to receive, and may include details such as:

  • The availability of the service
  • The response time for support requests
  • The resolution time for issues
  • Any guarantees or compensation for service outages or other issues
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